AIARE Course Cancellation Policy
*AIARE requires all PRO, and Instructor Training course participants to purchase travel insurance to protect themselves should they need to cancel outside of the refund window. More information about travel insurance can be found below.*
Instructor Training & PRO Courses
| 60 days or more before course start | 59-25 days before course start | 24 days or less before course start |
|---|---|---|
| Full refund less $250 admin fee* | No refunds unless a waitlisted student is able to fill the space, in which case a full refund will be issued less $250 admin fee* | No refund available |
*NOTE: Merchant processing fees for all payments made by credit card are non-refundable.
Course Transfer Fee: Depending on course availability, AIARE allows for students to transfer courses. If you request a course transfer 60 days or more before your course start date, you will be responsible for a $50 transfer fee. If you request a transfer within 60 days of the course start and AIARE is able to accommodate it, you will be charged a $250 transfer fee. Course transfer fees are non-refundable.
If you need to cancel your course, please notify AIARE as soon as possible. AIARE will refund course tuition less the administrative fee (and less the merchant processing fee if your payment was made by credit card) for cancellations made at least 60 days before the start date of the course for an in-person course. Course cancellations between 59 and 25 days prior are not eligible for a refund unless a waitlisted student is able to fill the space (a full refund minus the $250 admin fee will be issued if so). There are no refunds for cancellations within 25 days of the course start date due to the administrative burden of making course changes on short notice.
AIARE reserves the right to cancel or transfer a program if there is insufficient enrollment or health or safety concerns beyond our control. For programs canceled due to low enrollment, AIARE will give a full refund (less the merchant processing fee if your payment was made by credit card). For programs canceled due to events beyond our control, including but not limited to governmental restrictions (local, state, or federal) or natural disasters, AIARE will refund the tuition less the non-refundable administration fee of $250. AIARE is not responsible for expenses associated with the course outside of tuition.
Once the course has begun, tuition is non-refundable and non-transferable. AIARE does not tolerate participant behaviors that create a hostile learning environment, including physical or verbal harassment, and reserves the right to remove a participant from the course without a refund. Participants who are removed from the course or who voluntarily choose to leave the course early for any reason, including but not limited to sickness, personal emergencies, or injury, will be responsible for all associated costs, including medical costs, and related travel and logistical costs.
This cancellation and refund policy goes into effect immediately upon course acceptance.
Students are required to attend all class sessions and field exercises. Limited absences for family or medical concerns may potentially be accommodated, but we cannot guarantee accommodations. Review of missed curriculum or examinations is the student’s responsibility.
In the event a scholarship recipient needs to cancel their course, AIARE will request the student file a claim through their travel insurance provider to re-coup the forfeited scholarship funds.
Continuing Education Courses
| Course Type | 30 days or more before course start | 29 days or less before course start |
|---|---|---|
| In-Person CE | Full refund available* | No refund available |
| Virtual CE | No refund available | |
*NOTE: Merchant processing fees for all payments made by credit card are non-refundable.
If you need to cancel your CE course, please notify AIARE as soon as possible. For in-person CE opportunities, AIARE will refund course tuition for cancellations made at least 30 days before the start of the course. Within 30 days, refunds are not available. Note: if your payment was made by credit card, the merchant processing fee is non-refundable regardless of when the refund is requested. For virtual CE opportunities, refunds are not available, however, you will be provided with a recording of the session.
AIARE reserves the right to cancel a program. For programs canceled due to low enrollment, AIARE will offer a full refund or course transfer if possible.
Once the course or program has begun, tuition is non-refundable and non-transferable. AIARE does not tolerate participant behaviors that create a hostile learning environment, including physical or verbal harassment, and reserves the right to remove a participant from the course without a refund.
This cancellation and refund policy goes into effect immediately upon course acceptance.
Travel Insurance
AIARE requires all course participants to purchase travel insurance for all in-person AIARE PRO and Instructor Training courses. Insurance protects your financial investment by covering your costs in the event of any unforeseen circumstances such as cancellations outside of AIARE’s refund window, injuries or illness prior to or during the course, or course cancellations due to lack of snow or events beyond AIARE’s control, etc.
There are many travel insurance companies to choose from. IMG has an add-on to “cancel for any reason” and ranges from $120-$250 depending on course tuition, how much you would like covered, etc. You must purchase the travel insurance within 4 weeks of your first payment date to have maximum coverage. It is your responsibility to do due diligence in researching and understanding the plan details. AIARE is not affiliated with any travel insurance companies.